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WineCoolersDirect: Products & Services

Wine Coolers Direct is a company that sells home air quality products, wine and beverage products, indoor appliances, and outdoor appliances. They have items such as air conditioners, dehumidifiers, air purifiers, water coolers, wine racks, refrigerators, ice makers, ranges, rain barrels, grills and smokers, and much more.

WineCoolersDirect: Company Background

Wine Coolers Direct is owned by Living Direct Inc. They started out in 1999 as Richlund Ventures in Austin Texas. They were founded by Rick Lundbom. They are dedicated to finding appliances that fit tight spaces. They have their employees sample the products they sell for testing. Their headquarters is still located in Austin, TX.

WineCoolersDirect: Customer Feedback & Reviews

There are mixed customer reviews for Wine Coolers Direct. Some say they are disappointed with the quality, they have received damage products, they are not satisfied with shipping, and they have a hard time getting in contact with the company. One customer said, "The wine cooler seems to be working very hard. The fan is on very often for over half hours or more. Also I am missing one screw for the door handle.".

Other customers are happy with the service, the prices, the quality and the delivery. One customer stated, "Excellent value and appears to be a good product. Highly satisfied.".

WineCoolersDirect: Business Credibility & Trustworthiness

Wine Coolers Direct (aka Living Direct) is a Better Business Bureau accredited company since November 5, 1999. On the BBB rating scale of A+ to F, The BBB gives Wine Coolers Direct a rating of A+. They have had 67 complaints within the past 3 years and 29 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with the product or service.

WineCoolersDirect: Website Popularity & Google Ranking

Alexa traffic ranker shows Wine Coolers Direct (aka Living Direct) ranks 125,012 globally and 30,769 in the United States. They have a reputation of 199 sites linking in. Alexa states the site is mostly visited by college educated females between the ages of 55-64.

Google PageRank gives Wine Coolers Direct a rating of 4 out of a possible 10 points.

WineCoolersDirect: Social Media Presence

Wine Coolers Direct (Living Direct) has a Facebook page with 8,190 followers. They showcase their products on this page and have some customer reviews. They have a Twitter with 617 followers. They have a Pinterest page. They have a YouTube page that has videos of their merchandise. They have a blog with articles and tips. Lastly, you can sign up for the newsletter to receive special offers and promotions.

WineCoolersDirect: Website Security & Safety

Wine Coolers Direct is McAfee secured and tested daily. They use SSL (Secure Socket Layer) technology to encrypt personal information before it is transmitted over the internet. They are also Norton Secured powered by VeriSign.

Wine Coolers Direct uses personal information for business purposes. They only share personal information if it is required to fulfill an order. Please see the privacy policy for more information.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software, and they currently have no known viruses associated with this site.

WineCoolersDirect: Pricing & Packages

Wine Coolers Direct have competitive pricing. When compared to other companies they seem to be priced lower than some other companies that sell the same kind of merchandise, more expensive then other companies that sell the same kind of merchandise. For the most part they are priced average compared to other companies. 

WineCoolersDirect: Shipping Rates & Policies

Wine Coolers Direct only ships to the Contiguous United States. They do not ship to APO/FPO addresses or PO Boxes. They offer UPS/FedEx which takes about 3-5 business days for delivery. They can also offer Next Day, Second Day, or Three Day shipping with this method by contacting them in advance. They also offer Freight Line with curb side service. Lastly they offer Premium Freight. Shipping is calculated at checkout.

WineCoolersDirect: Payment Methods Accepted

Wine Coolers Direct accepts payments via credit card (Visa, MasterCard, Discover and American Express), cashier checks, company checks. You must call the company to pay by check. They currently do not offer any other payments at this time. All items must be paid in full at the time of purchase.

WineCoolersDirect: Returns, Refunds & Exchange Policy

Wine Coolers Direct will accept returns on any unwanted items within 60 days of the delivery date. To return an item, it must be in original condition, original packaging, and all accessories that came with the item must be with the products. You must get an RMA (Return Merchandise Authorization) number for all returns.

WineCoolersDirect: Product images & screenshots
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Get Extra 5% Off on Selected Products @ WineCoolersDirect
Get Extra $10 off Rabbit Wine Chilling Carafe @ WineCoolersDirect